Privacy Statement

Elationsys has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Elation Systems (Elationsys) web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information

We require customers who register to use the services ("Services") offered on our Site to give us contact information, such as their name, company name, address, phone number, and e-mail address, Customers can update their contact information at any time by logging into the Website and editing their Information within Setup. Customers can view their updated profile to confirm their edits have been made.

Elationsys uses the basic information that we collect only to set up Services for individuals and their organizations. Customer phone numbers and email addresses and any customer information will not be distributed or shared with any third parties and solely for us to provide the support services. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@elationsystems.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing support@elationsystems.com at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the Elationsys Master Subscription Agreement, we do not disclose to any third-party the information provided. We do not collect financial and billing information that through the Site for our Services. Elationsys uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Elationsys share any user information with these parties.

Customers of the Service will be using the Site to host data and information ("Data") for their business needs. Elationsys will not review, share, distribute, print, or reference any such Data except as provided in the Elationsys Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their data.

Elationsys may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Data Transparency

Elationsys does not Use, Sell and Share any customer data that customer entered into it's account, unless in accordance with Applicable Law.

Elationsys does not retain, use, or disclose any customer data that customer entered into it's account, for any purpose other than for the Services, unless expressly permitted by Applicable Law.

Elationsys does not retain, use, or disclose any customer data that customer entered into it's account, outside the direct services provided, unless expressly permitted by Applicable Law.

Elationsys comply with all applicable sections of Applicable Laws, to protect such customer data from unauthorized or illegal access, destruction, use, modification, or disclosure.

Security Incident Notification

Elationsys will notify customer of a Security Incident (Security Incident Notification) promptly after becoming aware of the Security Incident, and take reasonable steps to mitigate the impact, and to minimize any damage resulting from, the Security Incident. Elationsys will fulfill any obligations it may have under Applicable Law.

Elationsys will assist customer in making any data breach notifications that customer is required to make under Applicable Law. Elationsys will disclose to affected customer, considering the nature of the Services, the information available to Elationsys.

Cookies

When you interact with the Elationsys Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Elationsys, either by responding to a promotional offer, opening an account, you remain anonymous to Elationsys. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

Elationsys uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Elationsys to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Elationsys application. Elationsys uses persistent cookies that only Elationsys can read and use, to identify the fact that you are an Elationsys customer or prior Elationsys Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our service.

Third-Party Sites

The Site contains links to other web sites. Elationsys is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Opt-Out Policy

Elationsys offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us. Simply send your request to support@elationsystems.com

Correcting & Updating Your Information

Correcting & Updating Your Information: If customers need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to Elationsys and select Setup to add or update information. To update Organization's data, log on to Elationsys and select Organization Setup. For additional support please email support@elationsystems.com.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to Elationsys' Security Administrator by e-mailing such questions to support@elationsystems.com

Security

Our web application services are designed to provide secure and reliable access to your data and functionality. Elationsys utilizes some of the most advanced technology for Internet security available today which includes:

  • Application firewall, encrypting data in transit and at rest, and real-time security monitoring.
  • Password protection and encryption of sensitive user information.
  • Strict Access controls: We restrict access to personal information to only those account holders who reported such information and their customer who have authority to access it per government regulations.
  • We use authentication, authorization, confidentiality, and integrity mechanisms to ensure the security of our web services and protect them from unauthorized or malicious access.
  • Our regular security audits and vulnerability assessments, continuous monitoring of network traffic and system logs for any suspicious activity.

CCPA Privacy

The following is a list of categories of personal information defined in the CCPA:

  1. Category A: Identifiers.
    Collected.
  2. Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
    Collected.
  3. Category C: Protected classification characteristics under California or federal law.
    Collected.
  4. Category D: Commercial information.
    Collected.
  5. Category E: Biometric information.
    Not Collected.
  6. Category F: Internet or other similar network activity.
    Collected.
  7. Category G: Geolocation data.
    Collected.
  8. Category H: Sensory data.
    Not Collected.
  9. Category I: Professional or employment-related information.
    Collected.
  10. Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
    Not Collected.
  11. Category K: Inferences drawn from other personal information.
    Not Collected.

The information under CCPA the system collected are only utilized for your company to fulfil governments' regulatory reporting requirements. We do not disclose or sell any of these information.